The benefits that DEX initiatives deliver can be grouped into three categories: people, process and technology.

Dashboards are an excellent way of providing a simple overview of information relating to operations or performance, usually incorporating considerable amounts of data originating from multiple…

There have been many discussions recently about the ROI (return on investment) of intranets. At one level, this is extremely difficult to measure. The number…

There are a range of practical ways of assessing whether the team is spending its time to greatest effect.

By planning projects carefully from the outset, intranet teams can build a strong business case.

We’ve all heard the argument: if we can save staff 2 minutes a day looking for information on the intranet, we can multiply this out…

This article explains a quick and effective technique for assessing whether your home page is an effective gateway to site content.

This briefing presents a simple checklist that will allow you to judge just how much work will be required to bring your intranet back to…

Metrics are an effective way of setting project targets, assessing success, and tracking ongoing health. This article summarises a range of practical KM and CM-related…